Hardwood Care & Warranty

Care for your Hardwood Floors

All Hardwoods behave in the same fashion. If improperly cared for you can risk damaging the wood by discolouring it, warping it, or scratching it. Here are some simple methods to care for your hardwood floors.
  • Never leave water on your floor, doing so could risk warping, cracking and discolouration. If liquid happens to spill on your hardwood floor, always make sure to clean it up right away with a dry microfiber cloth.
  • Only use floor cleaning products designed for use on hardwood, failure to do so could cause irreparable damage to your floors, and may void your warranty.
  • Never use a mop to clean your floors, excess water can get left behind in the creases of the boards and lead to water sitting and damaging the wood.
  • Do not use ammonia to clean your floors, with will cause discolouration.
  • Do not use waxes on urethane or other finished woods.
  • When moving furniture, always use felt protectors to keep from scratching the floors and completely lift the furniture whenever possible.
  • Use a vacuum with a flat nozzle over a beater bar to insure all particles are picked up from in between the grooves without scratching the boards.
  • Keep windows covered with light curtains to keep the sun from bleaching your hardwood.
  • If you are using area rugs, be sure to pick them up every time you vacuum as dust particles can get swept beneath rugs and cause scratching, this will also help with bleaching from the sun.
  • Avoid wearing shoes in your home and If you have a animal make sure you have their nails trimmed to avoid scratching your floors.
  • You can use a damp flat microfiber mop head to keep your floors looking new, just insure you are using a hardwood approved floor cleaner as specified by the manufacturer.
  • One last step, keep an eye on your humidity level in your home. If your house is too humid or too dry you risk warping your hardwood floors. Your ideal humidity range is between 35%-55%.